Loss Prevention Associate II: Front-Store Safety & Deterrence

The TJX Companies, Inc.; East Haven (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Health savings account (HSA)

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx store in East Haven, CT. You will support loss prevention by acting as a visual deterrent, wearing a body worn camera, and helping maintain a safe, welcoming shopping environment.

Responsibilities include standing at the front of the store, guiding customers to management, reporting incidents, and following all company policies. Prior retail or security experience is preferred.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Retail/security experience

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx store in East Haven, CT. You will support loss prevention by acting as a visual deterrent, wearing a body worn camera, and helping maintain a safe, welcoming shopping environment.

Responsibilities include standing at the front of the store, guiding customers to management, reporting incidents, and following all company policies. Prior retail or security experience is preferred.