Loss Prevention Associate II — Front‑Line Security & Service

The TJX Companies, Inc.; Río Piedras (PR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid time off

Job summary

Marshalls in USA Marshalls Store 0636 Montehiedra PR is seeking a Loss Prevention Team Member to deter theft, assist customers, and support store management. You will wear a body-worn camera, greet customers, and uphold TJX policies and values.

This role requires strong communication, decision making, and the ability to work independently. 0–2 years retail or security experience preferred. Starting pay ranges from $13.30 to $18.60 per hour, with a comprehensive benefits package.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal and written communication

Decision making

Initiative

Time management

Customer service

Observation/reporting

Job description

Marshalls in USA Marshalls Store 0636 Montehiedra PR is seeking a Loss Prevention Team Member to deter theft, assist customers, and support store management. You will wear a body-worn camera, greet customers, and uphold TJX policies and values.

This role requires strong communication, decision making, and the ability to work independently. 0–2 years retail or security experience preferred. Starting pay ranges from $13.30 to $18.60 per hour, with a comprehensive benefits package.