Loss Draft Mail Associate

Proctor Loan Protector; Troy (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Life Insurance

Disability Insurance

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness services

Paid Time Off

Holidays

Employee discounts

Job summary

Proctor Loan Protector is seeking a Loss Draft Mail Associate to support the Loss Draft Department with data entry, client email and voicemail inbox maintenance, and daily mailing of checks via UPS/Priority.

The role requires attention to detail, strong organizational skills, and the ability to handle confidential information in a fast-paced environment. You will work within a collaborative team and follow a defined schedule with clerical duties as needed.

Qualifications

• High School Diploma or GED required.
• Proficient with MS Office Suite (Word, Excel, Access).
• Excellent verbal and written communication skills.
• Ability to maintain a high level of confidentiality in a fast-paced environment.
• Strong organizational and time-management abilities.

Responsibilities

• Mail checks by UPS/Priority daily.
• Create and pull UPS labels for mailing.
• Update Module daily.
• Daily reporting – Check Mailing Log.
• Perform other clerical duties as assigned by supervisor.
• Adhere to a set schedule and maintain attendance/quality standards.

Skills

Telephone demeanor

Confidentiality

Attention to detail

Organizational skills

Discretion and good judgment

Data entry

Time management

Team collaboration

Written communication

Verbal communication

Education

High School Diploma/GED

Tools

MS Word

MS Excel

MS Access

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Who are we? What do we do? Company Overview:Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.What’s the culture like at Proctor Loan Protector?At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.=What can I expect from working at Proctor Loan Protector?Fun work environment with a variety of workBeing part of a teamCareer growthAbility to highlight your skillsFeel valuedGreat benefits, pay and cultureTell me more about this role, what would I be doing?Summary:The Loss Draft Mail Associate is responsible for duties for the Loss Draft Department including some data entry, client e-mail and voicemail inbox maintenance. Mailing out checks daily for UPS/Priority.Essential Duties and Functions: Include the following. Other duties may be assigned.Mail checks by UPS/Priority daily.Create and pull UPS labels for mailing.Update ModuleDaily reporting – Check Mailing LogPerform other clerical duties when supervisor requests.Adhere to a set schedule.Other duties as assigned.Competencies:Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Required:High School Diploma/GED requiredProficient with MS Office SuiteExceptional telephone demeanorAbility to maintain a high level of confidentiality1 – 3 years’ experience in a similar positionAbility to use discretion, exercise good judgment and resourcefulness.Strong organizational skillsAbility to prioritize workflow and work in a fast-paced environment.Proficient in Windows based environment – specifically Word, Excel, and AccessWorks well in a team environmentAttention to detail.Excellent verbal and written communication skillsPerform various data entry functions as needed.Perform additional duties as requested by supervisors.Attendance/Quality/Production must meet or exceed PFI standards.Physical Requirements Necessary on a Regular Basis:Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per daySpeech and hearing sufficient for in-person and telephone communication 7-8 hours per dayVision sufficient for use of a computer monitor.Sedentary position. Ability to sit at a desk 7-8 hours per day.Workers are not substantially exposed to adverse environmental conditions.Lifting and/or carrying (<10 lbs.)Manipulate small and/or large bulky objectsStanding, reaching, kneeling, stooping, bending, pushing and pulling may be required.This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.Pay Ranges:Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.EEO Statement:The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementMental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.The Power To Be YourselfAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.