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Next Level Valet LLC in Austin, TX is seeking a friendly, professional Bell Person / Lobby Ambassador to join our hospitality team. This role blends traditional bell services with lobby guest assistance, ensuring guests are warmly welcomed and well-served throughout their stay.
The ideal candidate is attentive, proactive, and dependable, able to maintain a visible lobby presence, anticipate guest needs, and assist guests and team members as needed. Availability includes mornings and weekends.
DRISKAM-The Driskill Full Time Austin, TX, US
6 days ago Requisition ID: 1022
Job Description
Next Level Valet is seeking a friendly, professional, and service-oriented Bell Person / Lobby Ambassador to join our hospitality team.
This position combines traditional bell services with lobby guest assistance, ensuring every guest receives a warm welcome and exceptional service throughout their stay.
The ideal candidate is attentive, proactive, dependable, and takes pride in delivering outstanding customer service. This role requires someone who maintains a visible presence in the lobby, anticipates guest needs, and is always ready to assist.
We are ideally looking for candidates who can accommodate the following schedule:
Sunday: Morning
Monday: Open Availability (All Day)
Tuesday: Open Availability (All Day)
Thursday: Morning
Friday: Morning
Saturday: Morning
Morning Shift – Lobby Staircase (Upper Level)
Maintain a consistent presence at the top of the main lobby staircase.
Assist departing guests with carrying luggage down the stairs.
Escort guests to the front desk or valet area as needed.
Assist with luggage deliveries and pickups to and from guest rooms.
Provide directions, answer questions, and offer assistance throughout the lobby.
Proactively approach guests who may need assistance.
Afternoon Shift – Lobby Staircase (Lower Level)
Maintain a consistent presence at the bottom of the main lobby staircase.
Welcome arriving guests and assist with carrying luggage up the stairs.
Direct or escort guests to the front desk.
Assist with luggage deliveries and pickups to and from guest rooms.
Provide directions, answer guest questions, and assist with general guest needs.
Maintain a welcoming, professional, and attentive lobby presence.
Previous hotel, bellman, valet, or hospitality experience preferred.
Excellent customer service and communication skills.
Friendly, professional appearance and positive attitude.
Ability to lift and carry guest luggage safely, with or without reasonable accommodation.
Ability to stand, walk, and navigate stairs throughout the shift.
Strong attention to detail and ability to anticipate guest needs.
Comfortable multitasking in a fast-paced hotel environment.
Reliable, punctual, and committed to providing exceptional guest experiences.
Availability that aligns with the preferred schedule, particularly mornings and weekends.
Willingness to assist guests and team members whenever needed.
Base Pay:$10.00 per hour + Tips
Tips vary based on guest volume and service provided and are not guaranteed.
At Next Level Valet, we believe exceptional hospitality begins with a warm welcome and a willingness to go above and beyond.
Our team members represent our commitment to Professionalism, Integrity, Positivity, Perseverance, Communication, and Over Delivery.
We are looking for individuals who take ownership of the guest experience, lead with a positive attitude, and understand that even the smallest interactions can leave a lasting impression.
Austin, TX 78701: Relocate before starting work (Required)