Long-Term Care Billing & Records Assistant

GreenTree Healthcare Management; Kings Grant (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

GreenTree Healthcare Management is seeking a Business Office Assistant to provide essential administrative support in a long-term care setting. The role involves handling resident financial records, billing, Medicaid/Medicare documentation, and interdepartmental coordination.

The position requires strong organizational skills, attention to detail, and the ability to maintain confidentiality while communicating professionally with residents, families, and vendors.

Qualifications

• High school diploma or equivalent required.
• Experience in business office, medical office, healthcare, long-term care, billing, accounts receivable, or administrative work preferred.
• Experience in skilled nursing or long-term care facility is strongly preferred.
• Experience with Medicare, Medicaid, insurance billing, resident accounts, or healthcare reimbursement is a plus.
• Strong computer skills including Microsoft Word and Excel.

Responsibilities

• Provide daily administrative support to the Business Office Manager and facility leadership.
• Maintain accurate resident demographic, financial, insurance, and billing information.
• Assist with Medicare, Medicaid, managed care, and private-pay documentation.
• Review documents for completeness, accuracy, and required signatures.
• Assist with Medicaid applications, renewals, and eligibility verification.
• Track payments, deposits, receipts, and other financial documentation.
• Maintain confidentiality of resident and financial information.

Skills

Attention to detail

Strong communication

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

GreenTree Healthcare Management is seeking a Business Office Assistant to provide essential administrative support in a long-term care setting. The role involves handling resident financial records, billing, Medicaid/Medicare documentation, and interdepartmental coordination.

The position requires strong organizational skills, attention to detail, and the ability to maintain confidentiality while communicating professionally with residents, families, and vendors.