Logistics Track & Trace Specialist

Momentum Transportation USA, an award-winning Landstar Agent; Pineland Gardens (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Employer provided Basic Life & AD&D

Employer provided Long Term Disability

Paid Time Off – Vacation and Sick

Paid Holidays

401(k) Retirement with company match

Health Savings Account (HSA)

Onsite Gym

Employee Assistance Program (EAP)

Job summary

Momentum Transportation USA, a local, family-oriented logistics provider, seeks a Track and Trace Coordinator to build relationships with carriers and drivers and ensure customer requirements are met. This position reports to the department manager. The hours are M-F, 8a-5pm OR 3pm - 12am. The role requires tracking shipments, EDI, and maintaining TMS data; strong problem solving and timely communication are essential. Fluency in English is required; bilingual English/Spanish preferred.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Supply chain, logistics, or transportation industry experience is preferred.

Responsibilities

• Track and trace shipments and load status.
• Process EDI as required.
• Update and maintain transportation management systems.
• Proactively identify problems and swiftly implement the appropriate solutions.
• Coordinate deliveries with carriers.
• Prioritize tasks and workload to focus on issues that directly impact quality and service performance.
• Adheres to company standards on customer satisfaction, accuracy, and timeliness.
• Provide complex problem resolution and guidance to others.
• Utilize industry and company systems and procedures to process client shipments.
• Maintain regular attendance and flex to work overtime as needed.
• Demonstrate professional behavior.
• Must be fluent in English; bilingual English/Spanish preferred.
• Perform other duties as assigned.

Skills

Track and trace

EDI processing

TMS knowledge

Problem solving

Carrier coordination

Quality service

Bilingual English/Spanish

English fluency

Education

High School Diploma/GED

College degree preferred

Tools

EDI systems

TMS software

Job description

Momentum Transportation USA, a local, family-oriented logistics provider, seeks a Track and Trace Coordinator to build relationships with carriers and drivers and ensure customer requirements are met. This position reports to the department manager. The hours are M-F, 8a-5pm OR 3pm - 12am. The role requires tracking shipments, EDI, and maintaining TMS data; strong problem solving and timely communication are essential. Fluency in English is required; bilingual English/Spanish preferred.