Logistics Systems Analyst - WMS/TMS & UAT Support

LX Pantos Americas; Teaneck Township (NJ); On-site; USD 75,000 - 110,000; Full time

Job summary

LX Pantos Americas is seeking an experienced IT Systems Analyst to support and maintain WMS, TMS, and related logistics systems across warehouse and distribution operations. The role emphasizes system operation, issue analysis, user communication, and coordination with external vendors to ensure stable performance and business continuity.

You will work on process understanding, testing, and documentation, with a focus on real-time operation and improvement of logistics workflows.

Qualifications

• 2–5 years of experience operating WMS or TMS or related logistics systems.
• Understanding of logistics/warehouse operations systems.
• SQL data analysis experience is a plus.
• Fluency in English and Korean preferred.

Responsibilities

• Monitor and support WMS, TMS, and logistics operation systems.
• Analyze user requests and provide initial responses.
• Analyze system errors and identify root causes.
• Coordinate with vendors to ensure system stability and change control.
• Document incidents and system improvements; support UAT for new features.
• Assist in process improvements for warehouse operations.
• Prepare system manuals and operational documentation.

Skills

SQL analytics

WMS/TMS knowledge

English/Korean fluency

Ownership mindset

Education

Bachelor's degree or higher (IT/CS/IE/Logistics)

Job description

LX Pantos Americas is seeking an experienced IT Systems Analyst to support and maintain WMS, TMS, and related logistics systems across warehouse and distribution operations. The role emphasizes system operation, issue analysis, user communication, and coordination with external vendors to ensure stable performance and business continuity.

You will work on process understanding, testing, and documentation, with a focus on real-time operation and improvement of logistics workflows.