Logistics Support Analyst

TargetCW; Charlotte (NC); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Logistics Support Analyst to enhance their clinical study operations. This role involves coordinating specimen shipments and resolving logistics issues, ensuring smooth operations across multiple study sites in Europe and Japan. The ideal candidate will have a strong background in logistics, supply chain management, and client service, with advanced skills in Microsoft Excel and familiarity with data visualization tools. Join a dynamic team dedicated to delivering exceptional service in the biotech field, where your contributions will directly impact the success of clinical studies. This is an exciting opportunity to grow in a fast-paced environment and make a difference in healthcare logistics.

Benefits

Weekly Pay

Benefits

Flexible Work Hours

Qualifications

• Strong knowledge in logistics and supply chain management is essential.
• Experience in healthcare logistics and client service roles preferred.

Responsibilities

• Coordinate sample returns and logistics for clinical studies.
• Connect with stakeholders to resolve shipping issues and ensure timely deliveries.

Skills

Logistics Operations

Supply Chain Management

Client Service

Problem Solving

Communication Skills

Data Visualization

Organizational Skills

Fluency in French

Education

BS/BA in Global Logistics Operations

BS/BA in Supply Chain Management

BS/BA in Project Management

Tools

Microsoft Excel

Tableau

Job description

Remote: Open to talent throughout the United States

Work hours: 5am -1pm EST

Potential for conversion

12 month assignment

Weekly Pay and Benefits!

Our leading Biotech client is hiring a Logistics Support Analyst who will serve as a primary point of contact for multiple clinical study sites in Europe and Japan for the scheduling of specimen shipments in-country and to the USA and coordinating prompt resolution to all logistics related issues.

The Support Analyst role is expected to apply tactical knowledge, skills, tools, and techniques to ensure successful delivery of human specimens to the laboratories.

Job Duties:

• Support and coordinate study site sample returns within France and the UK, and to the US.
• Connect with customers, partners and internal stakeholders to solve problems in support of the daily operations, such as but not limited to: calling sites and providers for inbound or outbound shipping resolutions, sending tracking info to customers or internal departments.
• Work closely with team members to support the activities related to the movement of clinical study samples.

Requirements:

• BS/BA with an emphasis in Global Logistics Operations/Production Management, Supply Chain Management, Account/Project Management preferred.
• Knowledge, experience, and expertise in Healthcare/Medical Device Logistics, Supply Chain Management, Account Management and Client Service roles and responsibilities, import, export & trade compliance preferred.
• Advanced skills in Microsoft products including Excel required; strong use of data visualization software such as Tableau preferred.
• Fluency or working knowledge of French language preferred.
• Demonstrated experience handling client or provider level relationships.
• Excellent organizational skills, detail oriented, committed to deadlines and have solid verbal and written communication skills.
• Other duties as assigned by the Team Leader as required.

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

About the company

Through a team of dynamic and experienced HR professionals, TargetCW specializes in payrolling temporary workers and contractors already identified by our clients. Our dedication to customer service and focus on utilizing technology for streamlining processes is unparalleled.