Enable job alerts via email!
Night Shift IT Support Analyst
Jobs via Dice
Charlotte (NC)
Remote
USD 60,000 - 80,000
Full time
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
Job summary
A large utilities client is seeking a Support Analyst I for a fully remote position with a 12-month W2 contract. This role targets early career candidates looking to develop IT support skills, working night shifts and actively engaging in data center management. A Bachelor's degree is preferred with the option for experience-based qualifications.
Qualifications
- Bachelor's in Computer Science or related field required.
- 1 year of related work experience preferred.
- Experience can be substituted with 3 years relevant experience.
Responsibilities
- Monitor and support data center infrastructure.
- Provide problem resolution for issues across IT.
- Assist in project support and process improvements.
Skills
Education
Tools
Job description
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Primary Talent Partners, is seeking the following. Apply via Dice today!
Primary Talent Partners has an exciting opportunity for a 12 month W2 contract with a large utilities client of ours that is open to fully remote candidates!
Please see details below and apply if qualified and interested!
Job Title: Support Analyst I
Length: 12 month w2 contract
Location: Fully Remote, local candidates to Charlotte, NC preferred
Schedule/Hours: Night shift, 12 hour shifts
Pay Range: $25.00-30.00/hr
- Please only apply if you are available to work on our W2 (No corp to corp, 1099, or sponsorship available)
Shift Schedule
This position requires working night shifts from 6pm to 6am, 3-4 days per week. The role is fully remote, but candidates local to our area are encouraged to apply.
- Week 1: Friday, Saturday, Sunday
- Week 2: Monday, Tuesday, Wednesday
- Week 3: Monday, Tuesday, Wednesday, Thursday
- Week 4: Monday, Tuesday, Wednesday
- Week 5: Monday, Tuesday, Wednesday, Thursday
- Week 6: Thursday, Friday, Saturday, Sunday
- Week 7: Friday, Saturday, Sunday
- Week 8: Thursday, Friday, Saturday, Sunday
- Week 9: Friday, Saturday, Sunday
- Week 10: Monday, Tuesday, Wednesday
- Basic infrastructure experience/skills
- Windows server experience; Linux experience highly preferred
- Predictive and proactive monitoring, issue resolution, and improved reliability of Data Center Infrastructure and business-critical applications
- Support for workstations, servers, storage, and a variety of software across IT
- Tier 2 monitoring and support for Enterprise Infrastructure environments (Client Server, Windows, Linux, Storage, Citrix, IIS, Web/Middleware) and Enterprise Batch Level Support (UAC or other monitoring platforms)
- Provide proactive and predictive monitoring, support, and problem resolution of all data center infrastructure and software environments, storage, printing, networking, and batch environments
- Setup/modify, monitor, and track the client server production batch job flows
- Perform server reboots or system restarts (IPL) as needed
- Provide support internally for any technical issues requiring escalation
- Participate on project teams to provide support and consultation as needed
- Assist with monthly patch deployments
- Participate in ongoing cross-training of technical and process knowledge
- Review and complete incident, work order, e-Form, and other IT infrastructure related requests
- Lead and participate in major incidents and disaster recovery exercises
- Assist in determining, planning, and implementing necessary changes to the IT infrastructure as needed
- Develop and promote standard processes and procedures
- Identify and implement automation opportunities
- Bachelor's degree in computer science or related field
- 1-year related work experience
- In lieu of a bachelor's degree, a High School/GED and 3 years of related work experience
- Strong collaboration and customer service skills
- Strong interpersonal skills with the ability to work effectively in a team environment
- Proficiency with Microsoft Office tools
- Highly motivated, flexible, and full of initiative
- Ability to lead amongst peers to fulfill requests and resolve issues
- Ability to analyze, resolve, and document problems and resolution
- Strong written and verbal communication skills
- Experience and working knowledge of virtualization technologies (VMware, Citrix)
- Windows server and desktop operating systems
- Linux and UNIX server operating systems
- Storage Area Network Infrastructure
This is a virtual/remote position.
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at
#PTPJobs
- Seniority levelEntry level
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesSoftware Development
Referrals increase your chances of interviewing at Jobs via Dice by 2x
Continue with Google Continue with Google
Continue with Google Continue with Google
Charlotte, NC
$60,000.00
-
$65,000.00
1 week ago
Charlotte, NC
$32,900.00
-
$54,300.00
3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
job faster
Follow us
