Logistics Specialist: Dispatch, Routing & Billing

rxo; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

RXO is seeking a Logistics Specialist to support order entry, routing, dispatching, and traffic coordination across North America. The role focuses on ensuring on-time, accurate load movement and collaboration with account managers and the billing team.

Responsibilities include load entry from tenders, daily load monitoring, driver coordination, billing pre-audits, and ensuring data integrity for invoicing. A minimum of 1 year in LTL logistics and a high school diploma are preferred.

Qualifications

• 1 year of Less-Than-Truckload logistics experience.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.

Responsibilities

• Enter loads from customer tenders and maintain customer profile information.
• Update account managers on problem loads and actions taken; notify receivers and customers on load status.
• Monitor daily pick-ups and deliveries; verify on-time arrival and load condition.
• Take check calls from drivers; validate load data before marking loads delivered for billing.
• Investigate overages, shortages, damages and complete related documentation.
• Schedule and reschedule delivery appointments; accept/decline loads per manager directions.
• Perform billing pre-audits to ensure invoices match quoted rates; obtain supporting documents when needed.
• Coordinate with billing to resolve disputes and notify sales/customer when changes occur.
• Maintain the team distribution list and ensure requests are handled within deadlines.

Skills

Logistics coordination

Billing pre-audits

Education

High school diploma or equivalent

Job description

RXO is seeking a Logistics Specialist to support order entry, routing, dispatching, and traffic coordination across North America. The role focuses on ensuring on-time, accurate load movement and collaboration with account managers and the billing team.

Responsibilities include load entry from tenders, daily load monitoring, driver coordination, billing pre-audits, and ensuring data integrity for invoicing. A minimum of 1 year in LTL logistics and a high school diploma are preferred.