Logistics Specialist: Dispatch & Routing Pro

RXO; Naperville (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k) retirement plan with company 5%

Health insurance

Paid time off

Job summary

RXO is seeking a Specialist, Logistics (SNE) to provide logistics support, including order entry, routing and dispatch, and traffic coordination.

You will enter orders, route and dispatch loads, coordinate traffic, and keep customers updated on status. You will monitor daily pickups, verify on-time delivery, handle driver check calls, and help resolve issues from overages or damages. This role supports our North America network.

Qualifications

• 1 year of logistics experience.
• General knowledge of the transportation industry.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders into the Transportation Management System (TMS)
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Skills

Logistics experience

Transportation industry knowledge

TMS

Education

High school diploma or equivalent

Tools

TMS

Job description

RXO is seeking a Specialist, Logistics (SNE) to provide logistics support, including order entry, routing and dispatch, and traffic coordination.

You will enter orders, route and dispatch loads, coordinate traffic, and keep customers updated on status. You will monitor daily pickups, verify on-time delivery, handle driver check calls, and help resolve issues from overages or damages. This role supports our North America network.