Logistics Specialist: Dispatch & Route Coordination

RXO; Atlanta (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO is seeking a Specialist, Logistics to provide logistics support including order entry, routing and dispatching, and traffic coordination within our North American network. This role requires at least 1 year of logistics experience, a high school diploma, and the ability to communicate clearly with account managers, drivers, and customers to ensure on-time deliveries.

This position offers opportunities for growth within a leading transportation solutions provider and a comprehensive benefits

Qualifications

• 1 year of logistics experience.
• Strong communication and organizational skills.
• Ability to work in a fast-paced transportation environment.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions, update receivers and customers on status.
• Monitor daily pick-ups and deliveries; verify that loads arrived on time.
• Take check calls from drivers; validate load data before marking loads delivered.
• Investigate product overages, shortages, damages, and complete appropriate documentation.
• Schedule and reschedule delivery appointments; accept or decline loads based on direction from account managers.
• Provide detailed directions and instructions to properly route drivers.

Skills

Routing & dispatching

Customer communication

Load tracking

Problem-solving

Education

High school diploma or equivalent

Tools

MS Excel

Job description

RXO is seeking a Specialist, Logistics to provide logistics support including order entry, routing and dispatching, and traffic coordination within our North American network. This role requires at least 1 year of logistics experience, a high school diploma, and the ability to communicate clearly with account managers, drivers, and customers to ensure on-time deliveries.

This position offers opportunities for growth within a leading transportation solutions provider and a comprehensive benefits