Logistics Specialist: Dispatch, Routing & Scheduling

RXO; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

RXO is seeking a Logistics Specialist to provide logistics support across North America, handling order entry, routing and dispatch, and traffic coordination. You will maintain customer profiles, monitor loads, and communicate with account managers, drivers, receivers and customers to ensure on-time, intact deliveries.

The role requires at least 1 year of logistics experience, a high school diploma or equivalent, and knowledge of the transportation industry.

Qualifications

• 1 year of logistics experience.
• High school diploma or equivalent.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions taken; update receivers and customers on load status.
• Monitor daily pick-ups and deliveries; verify loads arrived on time and in good condition.
• Take check calls from drivers; validate load data prior to marking loads delivered for accounting purposes.
• Investigate product overages, shortages, damages and complete appropriate documentation.
• Schedule and reschedule delivery appointments for all loads; accept or decline loads per direction from account managers.
• Provide detailed directions and instructions to properly route drivers.

Skills

Logistics experience

Report writing

Transportation industry knowledge

Instruction following

Education

High school diploma or equivalent

Job description

RXO is seeking a Logistics Specialist to provide logistics support across North America, handling order entry, routing and dispatch, and traffic coordination. You will maintain customer profiles, monitor loads, and communicate with account managers, drivers, receivers and customers to ensure on-time, intact deliveries.

The role requires at least 1 year of logistics experience, a high school diploma or equivalent, and knowledge of the transportation industry.