Logistics Specialist: Dispatch & Route Coordination

RXO, Inc.; Westminster (MA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

RXO, Inc. seeks a Specialist, Logistics to support order entry, routing, dispatching and traffic coordination in our Westminster, MA team. You will monitor loads, communicate with drivers and account managers, and ensure on‑time delivery. A year of logistics experience and a High School diploma are preferred. Strong knowledge of transportation basics helps you thrive in a fast-paced environment.

We offer competitive pay, benefits and room to grow within a national logistics network.

Qualifications

• 1 year of logistics experience
• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Responsibilities

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Skills

Logistics experience

Transportation knowledge

Education

High school diploma or equivalent

Job description

RXO, Inc. seeks a Specialist, Logistics to support order entry, routing, dispatching and traffic coordination in our Westminster, MA team. You will monitor loads, communicate with drivers and account managers, and ensure on‑time delivery. A year of logistics experience and a High School diploma are preferred. Strong knowledge of transportation basics helps you thrive in a fast-paced environment.

We offer competitive pay, benefits and room to grow within a national logistics network.