Logistics Specialist: Courier Ops & Customer Service

Crossroads Courier, Inc.; St. Louis (MO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Opportunities for professional growth

Comprehensive medical, dental, and vision insurance

Job summary

Crossroads Courier, Inc. in St. Louis, United States, is seeking a Logistics Specialist to deliver exceptional customer service and support courier drivers for timely deliveries. This role involves coordinating logistics, managing customer communications, and preparing reports. Ideal candidates should possess a High School diploma, at least 2 years of relevant experience, and proficient analytical skills. Benefits include opportunities for professional growth and comprehensive health insurance.

Qualifications

• Minimum of 2 years of experience in a fast-paced, time-critical environment.
• Strong analytical skills with a knack for identifying and resolving issues quickly.
• Exceptional attention to detail and accuracy.

Responsibilities

• Answer incoming calls, route inquiries, and input orders efficiently.
• Manage customer emails by inputting orders, responding, and routing messages as necessary.
• Provide logistical and operational support to our courier contractors.

Skills

Customer service

Analytical skills

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Crossroads Courier, Inc. in St. Louis, United States, is seeking a Logistics Specialist to deliver exceptional customer service and support courier drivers for timely deliveries. This role involves coordinating logistics, managing customer communications, and preparing reports. Ideal candidates should possess a High School diploma, at least 2 years of relevant experience, and proficient analytical skills. Benefits include opportunities for professional growth and comprehensive health insurance.