Logistics Service Center Clerk I - Dispatch & Billing

Estes-Express-Lines; Skiatook (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Estes-Express-Lines is seeking an administrative clerk to handle high-volume phone calls, assist with driver check-in, and input delivery manifests. The role involves scanning bills of lading, processing freight documents, and entering data into the dispatch system.

You will interact with customers to schedule deliveries and ensure timely updates. Strong verbal and written communication, clerical skills, and the ability to work under instruction are essential.

Qualifications

• High School Diploma or GED or equivalent background.
• Experience in a fast-paced office or transportation environment is a plus.
• Strong verbal and written communication and listening skills.
• Ability to follow instructions and work under close detailed instruction.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers and coordinate delivery times.
• Enter delivery manifest data into the computer system.
• Scan and image bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of Lading accordingly.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Coordinate customer appointments for freight delivery.
• Maintain regular attendance and perform additional duties as assigned.

Skills

Customer service

Clerical skills

Verbal and written communication

Teamwork

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Job description

Estes-Express-Lines is seeking an administrative clerk to handle high-volume phone calls, assist with driver check-in, and input delivery manifests. The role involves scanning bills of lading, processing freight documents, and entering data into the dispatch system.

You will interact with customers to schedule deliveries and ensure timely updates. Strong verbal and written communication, clerical skills, and the ability to work under instruction are essential.