Freight Dispatch & Billing Clerk

Estes Express Lines; Tulsa (OK); On-site; USD 21,000 - 29,000; Full time

Job summary

Estes Express Lines in Tulsa, OK is seeking an administrative/logistics clerk to handle high-volume phone duties, driver check-in, and data entry for delivery manifests. You will image and scan bills of lading, identify special delivery instructions, and manage dispatch system data with driver handhelds.

Strong communication and clerical skills are essential. The role requires a HS Diploma or GED, MS Word/Excel proficiency, and the ability to lift around 20 lbs.

Qualifications

• High School Diploma or GED or equivalent background.
• Experience in billing, collections, tracing & OS&D preferred.
• Computer skills, proficient in MS Word and Excel.
• Strong customer service skills and good clerical abilities.
• Excellent verbal and written communication and listening skills.
• Ability to solve problems with established instructions and processes.
• Ability to work under close, detailed instruction.
• Experience in transportation is a plus but not required.
• Must be able to lift approx. 20 lbs. and comply with company policies.

Responsibilities

• Answer telephones with a high call volume and direct calls accurately.
• Check in drivers and maintain driver interactions.
• Enter delivery manifest data into the computer system.
• Image and scan bills of lading and other documents.
• Identify freight bills needing special delivery instructions.
• Distribute bills of Lading to appropriate channels.
• Enter data into the dispatch system and work with driver handhelds.
• Contact customers and coordinate delivery times and schedules.
• Maintain regular attendance and adapt to high-priority tasks.

Skills

Customer service

Verbal communication

Written communication

Clerical skills

Listening skills

Teamwork

Problem solving

Independence

Time management

Attention to detail

Education

High School Diploma or GED

Tools

MS Word

Excel

Job description

Estes Express Lines in Tulsa, OK is seeking an administrative/logistics clerk to handle high-volume phone duties, driver check-in, and data entry for delivery manifests. You will image and scan bills of lading, identify special delivery instructions, and manage dispatch system data with driver handhelds.

Strong communication and clerical skills are essential. The role requires a HS Diploma or GED, MS Word/Excel proficiency, and the ability to lift around 20 lbs.