Logistics Senior Coordinator (Korean Bilingual)

SBT Global, Inc.; Coppell (TX); On-site; USD 60,000 - 68,000; Full time

Job summary

SBT Global, Inc. in Coppell, TX is seeking a Logistics Coordinator (Air & Ocean Operations) to plan, execute and continuously improve inbound and outbound air and ocean freight from manufacturers to company warehouses and customers.

This hands‑on role requires proven experience in international air and ocean freight, a five‑day schedule with weekend shifts, and the ability to coordinate ports, terminals, carriers, and customs brokers to keep shipments moving.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 6 years of experience in logistics coordination with a strong focus on international air and ocean freight operations.
• Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required.
• Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).

Responsibilities

• Planning & Scheduling: Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations.
• Port & Terminal Coordination: Gather departure information for containers and air cargo at ports, terminals, and airports; monitor on-time departures and coordinate schedules with operators and brokers.
• Movement Monitoring: Track ocean containers, rail intermodal units, and air shipments in real time; validate documentation and POD daily; respond to shipment exceptions.
• Transload Warehouse Management: Oversee TW capacity, KPI tracking, and bottleneck resolution with warehouse teams.
• TL OB OTR Dispatch Management: Schedule and dispatch TL OB orders using the TMS; optimize routing and load consolidation.
• Partner & Stakeholder Communication: Serve as the primary contact for carriers, forwarders, brokers, and internal teams; handle claims and documentation.
• Compliance & Documentation: Ensure shipments comply with trade regulations and security standards; maintain records for audits.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Ability to Work Under Pressure

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

SAP

TMS

WMS

Job description

Company Description

Working Hour: 8 AM ~ 5 PM (Tuesday–Saturday or Sunday–Thursday, onsite)

Working location: Coppell / Plano, TX

Contract Length: 1 yr

Pay Rate: $30/hr DOE

Job Description

The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to company warehouses and ultimately to customers.

This position requires hands‑on experience in Air Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five‑day work schedule that includes weekend shifts based on operational requirements.

Key Responsibilities

1) Planning & Scheduling

• Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

• Gather departure information for containers and air cargo at ports, terminals, and airports.
• Monitor and confirm on‑time departures from U.S. ocean terminals and major airports.
• Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

• Track ocean containers, rail intermodal units, and air shipments in real time.
• Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
• Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs holds).

4) Transload Warehouse Management

• Oversee Transload Warehouse (TW) capacity planning and utilization.
• Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on‑time transload, damage rate).
• Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

• Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
• Optimize routing and load consolidation to meet service‑level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

• Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
• Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

• Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
• Maintain accurate records for audits and regulatory inspections.
• Perform other job‑related duties as assigned.

8) Core Competencies

• Analytical Thinking: Translate large data sets into actionable insights.
• Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
• Communication: Communicate clearly and effectively with internal teams and external partners.
• Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to Work Under Pressure: Perform effectively in a fast‑paced, deadline‑driven environment.

Qualifications

Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Experience

• Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
• Hands‑on experience in international Air, Ocean, and OTR freight forwarding operations is required.
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.

Industry Knowledge: Strong understanding of international air and ocean freight regulations, and customs procedures

Technical Skills

• Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).

Language: Bilingual (Korean and English)

Location: Based in Coppell; will work from Plano ~2 days/week for meetings.

Additional Information

All your information will be kept confidential according to EEO guidelines.