Senior Logistics Coordinator

Crystal Equation Corporation; Coppell (TX); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K plan

Parental leave

Job summary

Crystal Equation is seeking a Logistics Senior Coordinator onsite to oversee inbound and outbound air and ocean freight for Samsung’s Mobile Business Unit. The role requires hands-on air freight expertise, rail and ocean operations knowledge, and cross-functional coordination with carriers, customs brokers, and internal teams.

Based in Coppell with some meetings in Plano, you will manage daily tracking, terminal coordination, and dispatch, while ensuring regulatory compliance and efficient

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Responsibilities

• Plan and schedule daily tracking for Air Import, Ocean Import, and OTR including weekend operations.
• Coordinate departures with ports, terminals, and customs brokers to ensure on-time shipments.
• Monitor real-time movements of ocean containers, rail intermodal units, and air shipments; resolve exceptions promptly.
• Oversee Transload Warehouse capacity and KPI performance; drive corrective actions with warehouse teams.
• Schedule and dispatch TL OB orders using the TMS; optimize routing and load consolidation.
• Maintain clear communication with carriers, freight forwarders, and internal teams; handle claims and documentation.
• Ensure shipments comply with international trade regulations, hazmat requirements, and security standards.
• Translate data into actionable insights; manage high-priority tasks under pressure.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Ability to Work Under Pressure

Education

Bachelor's degree in Logistics or related field

Tools

SAP

TMS

WMS

Excel

Job description

Logistics Senior Coordinator Onsite Summary

The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers. This position requires hands-on experience in Air Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

Responsibilities

1. 1) Planning & Scheduling Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations
2. 2) Port & Terminal Coordination Gather departure information for containers and air cargo at ports, terminals, and airports. Monitor and confirm on-time departures from U.S. ocean terminals and major airports. Coordinate terminal departure schedules with terminal operators and customs brokers.
3. 3) Movement Monitoring Track ocean containers, rail intermodal units, and air shipments in real time. Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis. Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs holds).
4. 4) Transload Warehouse Management Oversee Transload Warehouse (TW) capacity planning and utilization. Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate). Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.
5. 5) TL OB OTR Dispatch Management Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS). Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
6. 6) Partner & Stakeholder Communication Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers. Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
7. 7) Compliance & Documentation Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards. Maintain accurate records for audits and regulatory inspections. Perform other job-related duties as assigned.
8. 8) Core Competencies Analytical Thinking: Translate large data sets into actionable insights. Problem Solving: Quickly identify root causes of operational issues and implement effective solutions. Communication: Communicate clearly and effectively with internal teams and external partners. Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail. Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

Requirements

1. 1) Education Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2. 2) Experience Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations. Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required Proven experience managing transload warehouse operations and Truckload (TL) dispatch. Minimum 6 years
3. 3) Industry Knowledge Strong understanding of international air and ocean freight regulations, and customs procedures
4. 4) Technical Skills Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent). Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
5. 5) Language Bilingual (Korean and English)
6. 6) Based in Coppell; will work from Plano ~2 days/week for meetings.

Pay

Pay range is $23 - $28 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.

Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.

We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.