Logistics Scheduler: Orchestrate Fresh Food Deliveries

NewCold; Hagerstown, Northern (MD, KY); Hybrid; USD 34,000 - 39,000; Full time

Job summary

NewCold in Maryland is seeking a Scheduler to coordinate and maintain the scheduling of all customer inbound and outbound loads, working with Shift Supervisors, Planners, and Warehouse Staff.

The role focuses on accurate data, timely deliveries, and strong customer service in a fast-moving cold storage environment. The position requires 1–2 years of related experience and a High School Diploma or GED, with pay between $25-$28 per hour.

Qualifications

• 1 to 2 years’ related experience and/or training; or equivalent combination of both.
• Detail and customer service oriented.
• Excellent planning, organizing, problem solving and decision-making skills.
• Strong written and communication skills.
• Excellent mathematical skills.
• Must be able to lift minimum of 30lbs
• Must be able to work in freezer environment on occasion as needed.

Responsibilities

• Assist in meeting scheduling demands while building good customer relationships and ensuring all requests are responded to in the highest professional manner.
• Set up all customer pickups and deliveries using the MLS system.
• Update online scheduling portals (BlueJay, C3) with appointments.
• Respond to all customer and carrier calls that are received in the highest professional manner.
• Run required reports for NewCold customer needs.
• Maintain pickup and delivery schedule and ensure the accuracy of all scheduling documents.
• Assist Site Manager and Operations Manager with any special requests.

Skills

Customer service

Planning

Problem solving

Written communication

Mathematical skills

Education

High School Diploma or GED

Tools

MLS system

BlueJay

C3

Job description

NewCold in Maryland is seeking a Scheduler to coordinate and maintain the scheduling of all customer inbound and outbound loads, working with Shift Supervisors, Planners, and Warehouse Staff.

The role focuses on accurate data, timely deliveries, and strong customer service in a fast-moving cold storage environment. The position requires 1–2 years of related experience and a High School Diploma or GED, with pay between $25-$28 per hour.