Logistics Scheduler & Customer Service Pro (WMS/BOL)

Always There Personnel; Everman (TX); In loco; USD 20.000 - 29.000; Tempo pieno

Descrizione del lavoro

Always There Personnel is hiring a Customer Service Representative – Scheduling to support warehouse operations. The role coordinates customer pickups, carrier appointments, and outbound shipments, ensuring orders stay on schedule.

The ideal candidate has 2+ years in customer service, experience with WMS and BOL, and proficiency with Microsoft Office; bilingual English/Spanish is preferred for this position based in a logistics setting.

Competenze

• Minimum 2 years of customer service experience.
• Previous customer- and carrier-facing experience.
• WMS experience REQUIRED.
• BOL experience REQUIRED.
• Inventory, warehouse, logistics, or transportation experience preferred.
• Proficiency in Microsoft Office, Outlook, and Excel.
• Strong data entry, organizational, and multitasking skills.
• AS400 experience is a plus.
• Bilingual English/Spanish preferred.
• High school diploma or GED required.

Mansioni

• Schedule customer pickups and confirm carrier appointments.
• Create, process, and close outbound orders.
• Generate pick orders and coordinate with warehouse operations.
• Prepare and manage Bills of Lading (BOLs) and shipping paperwork.
• Communicate with customers and carriers by phone and email.
• Resolve scheduling conflicts, missed appointments, and shipping delays.
• Monitor order status and ensure shipments stay on schedule.

Conoscenze

Customer service

Carrier-facing

WMS

BOL

Inventory

Microsoft Office

Data entry

AS400

Bilingual English/Spanish

Formazione

High school diploma or GED

Descrizione del lavoro

Always There Personnel is hiring a Customer Service Representative – Scheduling to support warehouse operations. The role coordinates customer pickups, carrier appointments, and outbound shipments, ensuring orders stay on schedule.

The ideal candidate has 2+ years in customer service, experience with WMS and BOL, and proficiency with Microsoft Office; bilingual English/Spanish is preferred for this position based in a logistics setting.