Dispatcher/Clerical Position

Always There Personnel; Everman (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Always There Personnel is hiring a Customer Service Representative – Scheduling to support warehouse operations. The role coordinates customer pickups, carrier appointments, and outbound shipments, ensuring orders stay on schedule.

The ideal candidate has 2+ years in customer service, experience with WMS and BOL, and proficiency with Microsoft Office; bilingual English/Spanish is preferred for this position based in a logistics setting.

Qualifications

• Minimum 2 years of customer service experience.
• Previous customer- and carrier-facing experience.
• WMS experience REQUIRED.
• BOL experience REQUIRED.
• Inventory, warehouse, logistics, or transportation experience preferred.
• Proficiency in Microsoft Office, Outlook, and Excel.
• Strong data entry, organizational, and multitasking skills.
• AS400 experience is a plus.
• Bilingual English/Spanish preferred.
• High school diploma or GED required.

Responsibilities

• Schedule customer pickups and confirm carrier appointments.
• Create, process, and close outbound orders.
• Generate pick orders and coordinate with warehouse operations.
• Prepare and manage Bills of Lading (BOLs) and shipping paperwork.
• Communicate with customers and carriers by phone and email.
• Resolve scheduling conflicts, missed appointments, and shipping delays.
• Monitor order status and ensure shipments stay on schedule.

Skills

Customer service

Carrier-facing

WMS

BOL

Inventory

Microsoft Office

Data entry

AS400

Bilingual English/Spanish

Education

High school diploma or GED

Job description

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – SCHEDULING!

Do you have customer service experience in a warehouse, shipping, or logistics environment? We are looking for an organized, detail-oriented professional who can keep customer orders, carrier appointments, and outbound shipments running smoothly!

POSITION HIGHLIGHTS:

• Schedule: Monday – Friday | 9:00 AM – 6:00 PM

• Payrate: $18.00

• Employment: Full-Time

• Department: Clerical / Warehouse Operations

JOB RESPONSIBILITIES:

• Schedule customer pickups and confirm carrier appointments.

• Create, process, and close outbound orders.

• Generate pick orders and coordinate with warehouse operations.

• Prepare and manage Bills of Lading (BOLs) and shipping paperwork.

• Communicate with customers and carriers by phone and email.

• Resolve scheduling conflicts, missed appointments, and shipping delays.

• Monitor order status and ensure shipments stay on schedule.

QUALIFICATIONS:

• Minimum 2 years of customer service experience.

• Previous customer- and carrier-facing experience.

• WMS experience REQUIRED.

• BOL experience REQUIRED.

• Inventory, warehouse, logistics, or transportation experience preferred.

• Proficiency in Microsoft Office, Outlook, and Excel.

• Strong data entry, organizational, and multitasking skills.

• AS400 experience is a plus.

• Bilingual English/Spanish preferred.

• High school diploma or GED required.

THE IDEAL CANDIDATE:

Someone who is professional, dependable, proactive, and comfortable working in a fast-paced warehouse environment while managing multiple priorities and deadlines.