Logistics Rates & Documentation Specialist

TOTE; Tacoma (WA); Presencial; USD 40.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid holidays

Parental leave

EAP

Descripción de la vacante

TOTE Maritime Alaska in Tacoma, WA is seeking a Rate Specialist to serve as a critical link between customers, operations and billing, ensuring shipment documentation, cargo rating and invoicing are accurate and efficient.

This role supports data analysis, problem solving, and cross‑functional collaboration in a fast-paced transportation environment while enabling reliable movement of freight between the Lower 48 and Alaska.

Formación

• Experience in customer service, billing, or logistics with attention to detail.
• Ability to process large volumes of documents accurately and efficiently.
• Proficiency with invoices, data entry, and basic reporting.

Responsabilidades

• Manage customer transactions including shipment documentation, cargo rating, pre-auditing, invoicing, and issue resolution.
• Review and process shipment documentation to ensure accuracy and compliance with requirements.
• Maintain shipment records and supporting documentation for data integrity and audits.
• Research and resolve billing, rating, documentation, and cargo discrepancies.
• Partner with Operations, Customer Service, Sales, Finance and others to ensure seamless processing.
• Educate customers on documentation requirements and shipment processes.

Conocimientos

Customer service

Billing & invoicing

Data entry

Cross-functional collaboration

Attention to detail

Educación

Associate's degree in Business, Logistics, Accounting, Finance, or related field

Herramientas

Microsoft Excel

Descripción del empleo

TOTE Maritime Alaska in Tacoma, WA is seeking a Rate Specialist to serve as a critical link between customers, operations and billing, ensuring shipment documentation, cargo rating and invoicing are accurate and efficient.

This role supports data analysis, problem solving, and cross‑functional collaboration in a fast-paced transportation environment while enabling reliable movement of freight between the Lower 48 and Alaska.