Logistics Planner: Drive Efficient, Innovative Warehouse Ops

NewCold; Hagerstown, Northern (MD, KY); Hybrid; USD 30,000 - 43,000; Full time

Job summary

NewCold in Hagerstown, MD, is hiring a Planner to coordinate inbound and outbound warehouse activities, ensuring goods are received, processed, and dispatched to meet customer requirements and service levels.

The Planner supports efficient operations, collaborates with carriers and shift leaders, and maintains accuracy in orders and reports. This role emphasizes product quality, temperature control, and a strong safety culture at a fast-growing food logistics company.

Qualifications

• Minimum 2 years of experience in planning, logistics, or warehouse operations.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook).
• Experience using SharePoint or similar systems preferred.
• Intermediate or higher computer proficiency required.

Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures.
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs.
• Use warehouse and planning systems as required to support efficient workflows.
• Manage quality-related issues on behalf of customers, including service and stock discrepancies.
• Work closely with customers and carriers to ensure delivery requirements are met.
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies.
• Ensure customer orders are accurately entered and maintained within the system.
• Support timely picking, loading, and unloading activities.
• Ensure systems are used effectively to maintain smooth product flow into and out of high-bay storage areas.
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention.
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams.
• Prepare agreed-upon reports and maintain regular communication with customers.
• Perform other duties as assigned
• Assist with operational tasks as required by the site
• Support colleagues with assigned tasks as needed
• Help maintain a clean, safe, and organized work environment
• Continuously identify opportunities for operational improvement

Skills

Microsoft Office

SharePoint

Computer literacy

Education

High school diploma or equivalent

Associate degree preferred

Tools

Office software suite

Warehouse systems

Job description

NewCold in Hagerstown, MD, is hiring a Planner to coordinate inbound and outbound warehouse activities, ensuring goods are received, processed, and dispatched to meet customer requirements and service levels.

The Planner supports efficient operations, collaborates with carriers and shift leaders, and maintains accuracy in orders and reports. This role emphasizes product quality, temperature control, and a strong safety culture at a fast-growing food logistics company.