Planner

NewCold; Hagerstown, Northern (MD, KY); Hybrid; USD 30,000 - 43,000; Full time

Job summary

NewCold in Hagerstown, MD, is hiring a Planner to coordinate inbound and outbound warehouse activities, ensuring goods are received, processed, and dispatched to meet customer requirements and service levels.

The Planner supports efficient operations, collaborates with carriers and shift leaders, and maintains accuracy in orders and reports. This role emphasizes product quality, temperature control, and a strong safety culture at a fast-growing food logistics company.

Qualifications

• Minimum 2 years of experience in planning, logistics, or warehouse operations.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook).
• Experience using SharePoint or similar systems preferred.
• Intermediate or higher computer proficiency required.

Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures.
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs.
• Use warehouse and planning systems as required to support efficient workflows.
• Manage quality-related issues on behalf of customers, including service and stock discrepancies.
• Work closely with customers and carriers to ensure delivery requirements are met.
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies.
• Ensure customer orders are accurately entered and maintained within the system.
• Support timely picking, loading, and unloading activities.
• Ensure systems are used effectively to maintain smooth product flow into and out of high-bay storage areas.
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention.
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams.
• Prepare agreed-upon reports and maintain regular communication with customers.
• Perform other duties as assigned
• Assist with operational tasks as required by the site
• Support colleagues with assigned tasks as needed
• Help maintain a clean, safe, and organized work environment
• Continuously identify opportunities for operational improvement

Skills

Microsoft Office

SharePoint

Computer literacy

Education

High school diploma or equivalent

Associate degree preferred

Tools

Office software suite

Warehouse systems

Job description

Hagerstown, MD, United States of America

Build thefuture of food

Join the team transforming food logistics. Be part of a dynamic andfast-growing global company. Find your future with NewCold.

Why join NewCold?

Competitive compensation & career growth
We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you’re just starting out or looking to advance your skills, NewCold has the path for you.

Culture of collaboration & innovation

Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world’s food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.

Who we’re looking for

We’re seeking talent across all levels—whether you’re a forklift driver,data engineer, or technician, there’s a place for you at NewCold.

Your role as a Planner

Hourly Rate

$26.45 per-hour

The Planner is responsible for coordinating and controlling all inbound and outbound warehouse activities to ensure goods are received, processed, and dispatched in line with customer requirements, company standards, and service levels. This role supports efficient warehouse operations while promoting a professional culture and a strong commitment to health and safety.

Key Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs
• Use warehouse and planning systems as required to support efficient workflows
• Manage quality-related issues on behalf of customers, including service and stock discrepancies
• Work closely with customers and carriers to ensure delivery requirements are met
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies
• Ensure customer orders are accurately entered and maintained within the system
• Support timely picking, loading, and unloading activities
• Ensure systems are used effectively to maintain smooth product flow into and out of high-bay storage areas
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams
• Prepare agreed-upon reports and maintain regular communication with customers
• Perform other duties as assigned

Additional Responsibilities

• Assist with operational tasks as required by the site
• Support colleagues with assigned tasks as needed
• Help maintain a clean, safe, and organized work environment
• Continuously identify opportunities for operational improvement

#NCAJ

Education

• High school diploma or equivalent required
• Associate degree or equivalent training preferred

Experience

• Minimum of 2 years of experience in planning, logistics, or warehouse operations
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook)
• Experience using SharePoint or similar systems preferred
• Intermediate or higher computer proficiency required

Be part of the future

At NewCold, we’re shaping the future of the food supply chain. Ourwarehouses and transport network connect the world’s major food manufacturerswith retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who arededicated to making a real impact. Together with advanced robotics andcutting-edge technology, we’re not just keeping up with the times—we’repioneering smarter, more sustainable operations.

Ready to make an impact?

Ourgoal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions. Join our team and help build a more efficient,innovative, and sustainable food supply chain. Your next career chapter startsat NewCold.

Explore Careers at NewCold

Can we welcome you on board as our new Planner and help continueour successful growth?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expresses prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.