Logistics Operations Supervisor - Flexible Shifts

UPS Supply Chain Solutions; Elma (WA); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Paid holidays

Life Insurance

Disability insurance

Employee stock purchase program

Job summary

UPS Supply Chain Solutions is hiring a dedicated supervisor to oversee daily center dispatch and provide frontline customer service support. You will analyze dispatch results, streamline routes, and coordinate the needs of the operation to ensure internal and external customer satisfaction.

This permanent role emphasizes flexibility and strong teamwork in a fast-paced environment, with opportunities to contribute to process improvements while maintaining UPS standards and safety policies.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• The candidate should be able to work effectively in a fast-paced operational environment.

Responsibilities

• Analyzes and plans center dispatch to maximize service performance.
• Streamlines routes and coordinates needs of the operation to ensure customer satisfaction.
• Provides frontline customer service support (answering messages, concerns, and follow-ups).
• Facilitates smooth execution of procedures and management of systems.

Job description

UPS Supply Chain Solutions is hiring a dedicated supervisor to oversee daily center dispatch and provide frontline customer service support. You will analyze dispatch results, streamline routes, and coordinate the needs of the operation to ensure internal and external customer satisfaction.

This permanent role emphasizes flexibility and strong teamwork in a fast-paced environment, with opportunities to contribute to process improvements while maintaining UPS standards and safety policies.