Logistics Operations Specialist - Shipments & Freight

Traffic Tech Inc.; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Casual dress code

Medical, Dental & Vision insurance

Life/AD&D Insurance and Long-Term Disb

401(k) with company matching

Dynamic work environment

Career development opportunities

Can-do culture

Job summary

Traffic Tech Inc. in Chicago is seeking an Operations Representative to support day-to-day transportation operations. You will manage shipments, coordinate with LTL and TL carriers, and maintain strong relationships with customers and vendors to ensure smooth execution and exceptional service.

The role requires a High School Diploma and 2+ years in customer operations within logistics or supply chain. A proactive, energetic team player who communicates professionally will thrive.

Qualifications

• Must have strong problem-solving abilities and multitasking skills.
• Detail-oriented with excellent organizational habits.
• Professional email and phone etiquette are essential for daily operations.
• Outgoing personality, high energy and flexibility support a busy logistics environment.
• Team player who collaborates with Sales and Operations to meet customer needs.

Responsibilities

• Manage daily transportation operations including load building, dispatching, tracking, and scheduling shipments.
• Coordinate and track shipments from pickup to delivery.
• Communicate with carriers, shippers, and consignees to ensure smooth operations.
• Negotiate rates and book freight with carriers.
• Maintain strong relationships with customers and vendors.
• Ensure all required shipping documentation is accurately prepared.
• Collaborate with sales and operations teams to support customer needs.
• Follow standard operating procedures and maintain timely communication.

Skills

Problem-solving

Multitasking

Detail orientation

Professional communication

Education

High School Diploma

Job description

Traffic Tech Inc. in Chicago is seeking an Operations Representative to support day-to-day transportation operations. You will manage shipments, coordinate with LTL and TL carriers, and maintain strong relationships with customers and vendors to ensure smooth execution and exceptional service.

The role requires a High School Diploma and 2+ years in customer operations within logistics or supply chain. A proactive, energetic team player who communicates professionally will thrive.