LTL Logistics Specialist — Ops & Carrier Relations

RXO, Inc.; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health insurance

Job summary

RXO, Inc. in Chicago, IL is seeking a Logistic Specialist to manage daily operations for dedicated LTL accounts, track shipments, handle freight classification and pricing for quotes, and build strong relationships with carriers and customer contacts.

You’ll ensure profitability by selecting optimal carriers, resolving issues, and maintaining service levels while communicating with internal teams and customers. 1 year logistics experience is required; a high school diploma is a plus.

Qualifications

• 1 year of logistics experience.

Responsibilities

• Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Develop strong working relationships with customer contacts and facilities.
• Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Skills

Logistics

Reporting

Communication

Problem solving

Education

High school diploma

Job description

RXO, Inc. in Chicago, IL is seeking a Logistic Specialist to manage daily operations for dedicated LTL accounts, track shipments, handle freight classification and pricing for quotes, and build strong relationships with carriers and customer contacts.

You’ll ensure profitability by selecting optimal carriers, resolving issues, and maintaining service levels while communicating with internal teams and customers. 1 year logistics experience is required; a high school diploma is a plus.