Logistics Operations Specialist

Maersk; Northlake (IL); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Agent 1 in Northlake, IL to manage freight forwarding shipments across multiple transportation modes. The role emphasizes high-level operations excellence and delivering quality customer service while maintaining station KPIs.

Key duties include tracking outbound shipments, inspecting freight, contracting carriers, and updating stakeholders. Strong communication, attention to detail, and proficiency with Microsoft tools are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Ability to type 35+ words per minute and work in a high-volume environment.

Responsibilities

• Tracking and tracing outbound shipments.
• Inspecting outbound freight.
• Contracting new carriers and assigning loads.
• Communicating freight status to stations and customers.
• Providing customer service and handling overtime rotations.
• Data entry in transportation management system.
• Quoting, costing and invoicing of international shipments.

Skills

Multi-tasking

Communication skills

Typing 35+ wpm

High-volume environment

Attention to detail

Microsoft Office

Tech savvy

Education

High school diploma

Tools

Microsoft Office

Job description

Maersk is seeking an Operations Agent 1 in Northlake, IL to manage freight forwarding shipments across multiple transportation modes. The role emphasizes high-level operations excellence and delivering quality customer service while maintaining station KPIs.

Key duties include tracking outbound shipments, inspecting freight, contracting carriers, and updating stakeholders. Strong communication, attention to detail, and proficiency with Microsoft tools are essential.