Logistics Operations Specialist

Crane Worldwide Logistics LLC; Houston (TX); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours PTO (yearly)

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition & Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives up to $100/year

Job summary

Crane Worldwide Logistics LLC is seeking a logistics coordinator in Houston to monitor shipments from pickup to delivery and to input location, date, and time into the TMS. The role involves contacting carriers to determine driver location, escalating service issues, and working with account teams to meet service level expectations while keeping clients informed of status.

The position requires strong communication, organizational, and problem-solving skills, proficiency with Excel, and the

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• Strong communication and problem-solving abilities.
• Proficiency with Excel is a plus.

Responsibilities

• Monitor shipment status from pickup through delivery.
• Enter shipment data (location, date, time) into TMS.
• Contact carriers and drivers to determine location.
• Escalate service issues to Carrier Sales/BD.
• Support Account Managers to meet SLAs and inform clients of status.
• Secure shipment documentation (bills of lading, PODs).

Skills

Excellent written and verbal comms

Strong understanding of US Geography

Excellent organizational and problem‑s

Capable of managing multiple tasks

Works well in a team environment

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Crane Worldwide Logistics LLC is seeking a logistics coordinator in Houston to monitor shipments from pickup to delivery and to input location, date, and time into the TMS. The role involves contacting carriers to determine driver location, escalating service issues, and working with account teams to meet service level expectations while keeping clients informed of status.

The position requires strong communication, organizational, and problem-solving skills, proficiency with Excel, and the