Logistics Operations Coordinator (Contract)

THE RIGHT STAFF; Eagan (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

The RIGHT STAFF is seeking an Operations Specialist in Eagan, MN to support daily delivery operations, coordinate routes, assist drivers, and ensure accurate delivery documentation. This on-site contract role offers a temporary position supporting a growing logistics team.

Responsibilities include acting as a primary contact for drivers and customers, auditing records, and driving process improvements while maintaining strong communication and organizational skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in logistics, transportation, dispatch, or delivery operations.
• Experience with routing software, TMS, 3PL, last-mile carrier, or dispatch platforms preferred.
• Strong organizational, communication, and problem-solving skills.
• Friendly, customer-facing presence.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office.

Responsibilities

• Process and manage job claims within company systems to ensure timely and accurate completion.
• Audit routes and delivery records to verify accuracy, identify discrepancies, and support operational efficiency.
• Serve as a key point of contact for drivers, field teams, and internal staff by responding to phone calls, emails, and voicemails.
• Communicate with customers regarding delivery updates, service concerns, and general inquiries.
• Review delivery documentation for accuracy and compliance with company standards.
• Assist with issue resolution by coordinating with internal teams and providing timely follow-up.
• Support daily operational and administrative activities, including data entry, reporting, and record maintenance.
• Identify process improvement opportunities and contribute to overall operational success.

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Routing software

TMS systems

3PL

Last-mile carrier

Dispatch platforms

Microsoft Office

Job description

The RIGHT STAFF is seeking an Operations Specialist in Eagan, MN to support daily delivery operations, coordinate routes, assist drivers, and ensure accurate delivery documentation. This on-site contract role offers a temporary position supporting a growing logistics team.

Responsibilities include acting as a primary contact for drivers and customers, auditing records, and driving process improvements while maintaining strong communication and organizational skills in a fast-paced environment.