Logistics Operations Specialist — Route Optimization

Allegro Home Delivery; Eagan (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Allegro Home Delivery in Eagan, MN is seeking an Operations Specialist – Logistics to support day-to-day routing and order lifecycle execution, while analyzing performance data, solving fulfillment challenges, and driving continuous improvement across markets.

You will design efficient delivery plans, assign partners, monitor routes, collaborate with customer service to resolve issues, produce reports, and ensure real-time communication with stakeholders to meet service and cost expectations.

Qualifications

• High School Diploma or equivalent is required.
• Experience in route planning, dispatch, or transportation logistics.
• Strong communication and problem-solving skills.

Responsibilities

• Design efficient delivery plans to meet customer expectations and minimize cost.
• Assign, track, and verify fulfillment partners for scheduled deliveries and pickups.
• Monitor daily routing completion and communicate status to stakeholders.
• Collaborate with customer service to address delivery issues and resolve escalations.
• Produce reports and data extracts for internal teams and customers.
• Provide real-time route updates and validate delivery data for revenue capture.

Skills

Route planning

Dispatch

Logistics

Communication

Problem solving

Customer service

Education

High School Diploma or equivalent

Tools

Excel

OMS

Job description

Allegro Home Delivery in Eagan, MN is seeking an Operations Specialist – Logistics to support day-to-day routing and order lifecycle execution, while analyzing performance data, solving fulfillment challenges, and driving continuous improvement across markets.

You will design efficient delivery plans, assign partners, monitor routes, collaborate with customer service to resolve issues, produce reports, and ensure real-time communication with stakeholders to meet service and cost expectations.