Logistics & Operations Coordinator

Suddath; North Charleston (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive wage with benefits

401(k) with company matching

Weekly pay for hourly employees; bi‑W-

Paid Time Off and paid holidays

Tuition reimbursement

Job summary

Suddath is seeking a detail-oriented Logistics Coordinator to support day-to-day home delivery operations. You will act as a liaison between customers, Operations, Independent Contractors, and internal teams to ensure timely and accurate service execution.

Responsibilities include handling customer inquiries, coordinating documentation, updating systems, and supporting daily delivery schedules. Previous office and logistics experience preferred; college degree is a plus.

Qualifications

• College degree strongly preferred, but not required.
• Previous office experience required.
• Experience working in a warehouse or logistics environment preferred.

Responsibilities

• Respond to and support customer, client, and Independent Contractor inquiries in a timely and professional manner.
• Partner with cross-functional teams to research and resolve customer service matters, order-related concerns, and operational issues.
• Coordinate and maintain delivery-related documentation, including Bills of Lading (BOLs), service orders, manifests, and other operational records.
• Manage administrative processes supporting delivery execution, including delivery updates, reschedules, documentation tracking, and record retention.
• Enter, update, and maintain accurate customer, order, delivery, and contractor information within company systems.
• Monitor and research open, unassigned, or exception orders to support timely resolution and service completion.
• Collaborate with Operations and Warehouse teams to support daily delivery schedules, route execution, and customer commitments.
• Prepare and distribute reports, manifests, and operational documentation needed to support daily business activities.
• Process and track returns, service requests, and shipment-related information as required.
• Maintain organized records and ensure the accurate distribution and retention of operational documentation.
• Support continuous communication between customers, operations teams, and internal departments to promote service excellence and operational efficiency.

Skills

Teamwork

Organization

Communication

Problem-solving

Multitasking

Education

College degree

Tools

MS Office

Job description

Suddath is seeking a detail-oriented Logistics Coordinator to support day-to-day home delivery operations. You will act as a liaison between customers, Operations, Independent Contractors, and internal teams to ensure timely and accurate service execution.

Responsibilities include handling customer inquiries, coordinating documentation, updating systems, and supporting daily delivery schedules. Previous office and logistics experience preferred; college degree is a plus.