Logistics Operations Coordinator

Arrow Workforce Solutions; Dallas (TX); On-site; USD 40,500 - 49,500; Full time

Job summary

A logistics services provider in Dallas is seeking a Work Instructor / Logistics Operations Coordinator to enhance logistics operations at their U.S. site. This hands-on role focuses on quality execution, process compliance, and operational improvements. Candidates should have experience in logistics, strong problem-solving skills, and a proactive mindset. The position involves coordinating daily operations, maintaining work instructions, and ensuring quality standards are met. Strong communication and organizational skills are essential for this position.

Qualifications

• Experience in technical, manufacturing, warehouse, or logistics operations.
• Ability to read, understand, and execute work instructions accurately.
• Experience working in fast-paced, operational environments.

Responsibilities

• Act as primary local interface for logistics partner, supporting daily warehouse operations.
• Own and maintain local work instructions, ensuring compliance.
• Participate in root cause analysis and problem-solving with global teams.

Skills

Problem-solving

Technical operations

Team collaboration

Clear communication

Organizational skills

Education

Relevant technical or vocational education

Job description

Title - Work Instructor / Logistics Operations Coordinator

Pay Range - Starting at $45k/annually & above (BOE, Open to discuss)

Onboarding - 2-week on-site assignment at HQ in Finland (February–March 2026)

We are seeking a Work Instructor – Supply Chain & Logistics to support day-to-day logistics operations, quality execution, and continuous improvement at our U.S. site. This is a hands‑on role responsible for ensuring that operational work is performed according to defined instructions, quality standards, and best practices.

Key Responsibilities

Logistics Operations & Partner Coordination

• Act as the primary local interface for the logistics partner, supporting daily warehouse operations and performance follow-up.
• Monitor daily operational performance and address issues through hands‑on problem‑solving.
• Support inbound logistics processes and coordinate issue resolution as needed.

Work Instructions & Change Management

• Own and maintain local work instructions, ensuring accurate execution and compliance.
• Instruct and guide logistics partners and operators on correct processes and standards.
• Act as the local owner for operational changes, supporting implementation and adoption.

Quality & Continuous Improvement

• Support quality topics including inbound quality, returns inspection, and corrective actions.
• Participate in root cause analysis and problem‑solving in collaboration with global teams.
• Follow up on quality issues to ensure timely and effective resolution.

Operational Execution & Technical Tasks

• Support configuration activities, including learning and performing required tasks.
• Support kitting operations, including preparation, verification, and quality checks.
• Act as local owner for tools and equipment, ensuring availability, correct use, and basic upkeep.
• Build and maintain strong product and process knowledge.

Qualifications & Experience

• Experience in technical, manufacturing, warehouse, or logistics operations.
• Ability to read, understand, and execute work instructions accurately.
• Relevant technical or vocational education.
• Experience working in fast‑paced, operational environments.
• Ability to work effectively under pressure and in rapidly changing situations.
• Independent, solution‑oriented problem solver with strong execution skills.
• Proactive, entrepreneurial, and "can‑do" mindset with strong ownership mentality.
• Energetic and reliable team player with a willingness to develop and improve ways of working.
• Strong follow‑up and organizational skills to ensure task completion.
• Clear communication skills for working with internal teams and external partners.