Logistics Operations Clerk — Growth & Benefits

Old Dominion Freight Line, Inc.; Phoenixville (Chester County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short/Long Disability

401k with company match

Tuition Reimbursement

Life Insurance

Job summary

Old Dominion Freight Line, Inc. in the Phoenixville area is seeking an Operations Clerk to provide administrative support to the operations team, coordinating with drivers to assign routes and processing paperwork.

Responsibilities include answering phones and emails, tracing shipments, preparing daily freight paperwork and DOT files, and handling documents with AS400 and SAP; offering customer service to internal and external customers.

Qualifications

• High School Degree or equivalent preferred.
• 3 years of office and/or operations experience, preferably in the transportation industry.
• Experience using handheld computers/scanners preferred.
• Experience with AS400 and SAP preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Answer telephones and emails promptly to provide customer service, including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight, including DOT files, ensuring confidentiality, accuracy and timeliness.
• Prepare documents and reports using AS400 and SAP; scan Bills of Lading and Delivery Receipts into the system.
• Close city pickups to the dock and generate manifests for dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare transportation documents including dock deliveries, driver returns, and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Skills

Verbal communication

Written communication

Detail orientation

Education

High School degree or equivalent

Tools

AS400

SAP

Outlook

Word

Excel

Job description

Old Dominion Freight Line, Inc. in the Phoenixville area is seeking an Operations Clerk to provide administrative support to the operations team, coordinating with drivers to assign routes and processing paperwork.

Responsibilities include answering phones and emails, tracing shipments, preparing daily freight paperwork and DOT files, and handling documents with AS400 and SAP; offering customer service to internal and external customers.