Operations Clerk - 2nd Shift

One Dollar For Life; Phoenixville (Chester County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short/Long Term Disability

401k retirement plan

Job summary

Old Dominion Freight Line, Inc. is seeking an organized administrative clerk to support shipments and daily operations at our service center. You will answer phones and emails, schedule appointments, trace shipments, and prepare DOT files, BOLs, and delivery receipts.

You will use AS400 and SAP, scan documents, generate manifests, and assist supervisors with driver assignments. Strong communication, detail orientation, and MS Office skills are essential; evening shift, Monday through Friday.

Qualifications

• High School degree or equivalent required.
• Minimum 3 years in office/operations, preferably in transportation.
• Experience with handheld scanners is preferred.
• Experience with AS400 and SAP is preferred.
• Excellent verbal and written communication skills.
• Detail oriented.
• Proficient in MS Office applications.

Responsibilities

• Answer telephones and emails promptly to provide customer service, including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight, including DOT files.
• Prepare documents and reports using AS400 and SAP.
• Scan documents like Bill of Lading and Delivery Receipts into the system.
• Close city pickups to the dock and generate manifests.
• Assist supervisors with assigning drivers to routes and processing paperwork.
• Prepare transportation documents including dock deliveries, driver returns, and damage/overage forms.
• Provide exceptional customer service to internal and external customers.

Skills

Excellent verbal and written comm.

Office and/or operations experience

Detail oriented

Education

High School Degree or equivalent

Tools

AS400

SAP

Handheld scanners

MS Office (Outlook/Word/Excel)

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Responsibilities:

• Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments

• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness

• Prepare a variety of documents and reports using AS400 and SAP

• Scan documents such as Bill of Ladings and Delivery Receipts into our system

• Close city pickups to the dock and generate manifests for the dockworkers

• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork

• Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents

• Provide exceptional customer service to internal and external customers

Qualifications:

• High School Degree or equivalent preferred.

• 3 year of office and/or operations experience, preferably in the transportation industry

• Experience in using handheld computers/scanners preferred

• Experience with AS400 and SAP preferred

• Excellent verbal and written communication skills

• Detail oriented

• Proficient in Microsoft applications, such as Outlook, Word and Excel

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

Evening

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/orgender expression, sexual orientation, age, disability, pregnancy, genetic information,military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).