Logistics Operations Associate: Real-Time Delivery Support

Maersk; Oak Creek (WI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk is seeking an Operations Support in Oak Creek, WI to provide exceptional customer service, track and respond to inquiries, and update shipment data. You will support delivery teams, monitor time windows, and help resolve issues to ensure on-time delivery.

The role emphasizes real-time communication with internal and external customers, documentation handling, and proactive problem-solving in a fast-paced logistics environment.

Qualifications

• Excellent oral and written communication.
• Strong problem-solving skills.
• Ability to multitask across multiple systems.
• Excellent organizational skills with attention to detail.

Responsibilities

• Real-time audits of stop data and report exceptions.
• Monitor delivery progress and flag potential time-window issues.
• Handle inbound calls from delivery teams and issue reporting.
• Communicate delivery issues to customers and internal teams.
• Process paperwork tied to the delivery process.
• Resolve issues using available resources to ensure delivery.

Skills

Excellent communication

Problem-solving

Technological aptitude

Multitasking

Organizational skills

Tools

Online tools

Job description

Maersk is seeking an Operations Support in Oak Creek, WI to provide exceptional customer service, track and respond to inquiries, and update shipment data. You will support delivery teams, monitor time windows, and help resolve issues to ensure on-time delivery.

The role emphasizes real-time communication with internal and external customers, documentation handling, and proactive problem-solving in a fast-paced logistics environment.