Logistics Operations Associate - Flexible Schedule

A.P. Moller - Maersk; St. Louis (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

And more!

Job summary

Maersk Warehousing and Distribution USA LLC is seeking an Operations Associate in the United States to handle inbound calls, track shipments, and respond to customer inquiries. You will monitor delivery progress, audit stop data in real time, and escalate issues to customers and internal teams.

The role requires strong communication, multitasking, and organizational skills, with duties spanning paperwork processing, warehouse duties, and collaboration with delivery teams.

Qualifications

• Excellent oral and written communication and problem-solving skills.
• Technological aptitude using the internet and online tools.
• Ability to multitask.
• Excellent organizational skills with emphasis on detail.

Responsibilities

• Real time audits of stop data being input by delivery teams and reporting exceptions.
• Monitoring progress of delivery teams and communicating potential issues with time windows.
• Receiving inbound calls from delivery teams reporting issues.
• Communicating all potential delivery issues to the appropriate internal and external customers.
• Printing, organizing, and processing paperwork associated with the delivery process.
• Using additional resources to resolve issues that may prevent delivery.
• Assisting with warehouse duties and handling freight with a pallet jack when needed.
• Resolving issues with delivery teams, external customers, and internal customers.
• Communicating, in real time, the essential details regarding an issue via phone, text, and email.
• Creating a positive, professional, and friendly environment.
• Communicating with Vendor Owners and their Contracted Workers regarding Key Performance Indicators (KPIs).

Skills

Excellent oral and written comms

Problem solving

Tech aptitude

Multitasking

Organizational skills

Job description

Maersk Warehousing and Distribution USA LLC is seeking an Operations Associate in the United States to handle inbound calls, track shipments, and respond to customer inquiries. You will monitor delivery progress, audit stop data in real time, and escalate issues to customers and internal teams.

The role requires strong communication, multitasking, and organizational skills, with duties spanning paperwork processing, warehouse duties, and collaboration with delivery teams.