Operations Associate

A.P. Moller - Maersk; Mendota Heights (MN); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Warehousing and Distribution USA LLC in Mendota Heights, MN is seeking a logistics coordination role focused on freight rate negotiations, carrier relationships, and load tendering. The team emphasizes collaboration with account managers and continuous improvement across the supply chain.

Ideal candidates bring 6+ months in customer service, strong communication skills, and the ability to handle high call and email volumes. Competitive hourly pay and benefits are offered.

Qualifications

• 6+ months of customer service experience, preferably in transportation
• Excellent verbal and written communication
• Detail-oriented with strong information analysis skills
• Ability to manage high call and email volumes

Responsibilities

• Negotiate freight rates with shippers and carriers
• Develop collaborative carrier relationships
• Collaborate with Account Managers to ensure quality service
• Assign carriers and provide load tenders
• Identify new logistics/freight opportunities and design carrier solutions for otherPilot offices and external customers
• Perform other duties as assigned

Skills

Customer service

Communication skills

Attention to detail

Call and email handling

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

REQUIREMENTS:

• Negotiating Freight Rates
• Develop collaborative carrier relationships
• Develop collaborative carrier relationships and work with Account Managers to ensure quality service
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
• Other duties as assigned

QUALIFICATIONS:

• At least 6 months customer service experience, preferably in the transportation industry
• Must have experience managing high call and email volume
• Excellent verbal and written communication skills
• Detail-oriented with the ability to analyze information skillfully

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay range:

$27 per hour-$29 per hour

• The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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