Logistics Manager

Clario; Bristol Township (Bucks County); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Attractive PTO plan

Engaging employee programs

Job summary

A leading global organization in Bristol Township is seeking a Manager of Order Management and Import/Export. In this role, you will oversee the entire order management process, lead a team to ensure timely order fulfillment, and manage compliance with import/export regulations. Ideal candidates will have 7+ years of relevant experience and strong leadership skills. Competitive compensation and benefits from the start of employment are offered.

Qualifications

• 7+ years of experience in order management or a related role.
• At least 3 years in a supervisory or managerial position.
• Strong knowledge of import/export documentation preparation.

Responsibilities

• Lead and supervise the Order Management /Import Export team.
• Manage the end-to-end order processing cycle, from order receipt to delivery.
• Oversee import and export operations, ensuring compliance with international trade regulations.

Skills

Leadership

Order Processing Systems

Inventory Management

Problem Solving

Communication

Education

Bachelor’s degree in business administration, Supply Chain Management, or a related field

Tools

Microsoft Office Suite

ERP systems

Job description

Overview

We are looking for a Manager, Order Management and Import/Export to join our team in our Bristol, Pennsylvania, USA office. As the Manager of Order Management, you will be responsible for overseeing the entire order management process, from order entry to delivery. You will lead a team of professionals, ensuring accuracy, efficiency, and timely fulfillment of orders. You will work closely with various departments to ensure seamless operations and timely delivery of goods. Your role will be pivotal in enhancing customer satisfaction and supporting our growth objectives.

Qualifications

What we look for:

Work Location

This position requires full-time, on-site work from our office, Monday through Friday (100% in-office). Candidates must have the availability and commitment to work from the office during standard business hours.

Education

Bachelor’s degree in business administration, Supply Chain Management, or a related field.

Experience

• 7+ years of experience in order management or a related role, with at least 3 years in a supervisory or managerial position.
• Strong understanding of order processing systems and inventory management.
• Excellent leadership and team management skills.
• Outstanding organizational and problem-solving abilities.
• Strong knowledge of import/export documentation preparation.
• Proficient in ERP systems and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.

What we offer

• Competitive compensation
• Medical, dental, and vision insurance beginning Day 1 of employment
• Attractive PTO plan
• Engaging employee programs

Responsibilities

• Lead and supervise the Order Management /Import Export team, providing guidance and support.
• Collaborate with Project Management, Production, Warehousing and Product Management to ensure seamless order fulfillment.
• Manage the end-to-end order processing cycle, from order receipt to delivery.
• Oversee import and export operations, ensuring compliance with international trade regulations.
• Monitor key performance indicators (KPIs) and generate reports to assess order management performance.
• Resolve order-related issues and discrepancies in a timely manner.
• Identify opportunities for process improvements and implement best practices.
• Train and develop team members to enhance their skills and performance.
• Be the point of contact for customer escalations.