Logistics Execution Lead - Shipments & 3PL Alignment

Skylight; Los Angeles (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary + Equity Package

401K matching

Wellness, learning, and home-officeBud

Health, Dental & Vision Medical Plans

Unlimited PTO

Company holidays on the first Friday

Job summary

Skylight, a Los Angeles-based technology startup building family-friendly OS products, seeks an operations spine for logistics execution. You will manage day-to-day bookings with freight forwarders, coordinate handoffs to drayage, and drive end-to-end cargo movement across multiple facilities while maintaining visibility and compliance.

You’ll work with data, build trackers, and partner with engineers to scale processes.

Qualifications

• 4–7 years in freight forwarding, 3PL, or shipper logistics operations with hands-on carrier and forwarder management.
• Strong working knowledge of international freight: ocean FCL/LCL, air freight, and domestic drayage operations.
• Demonstrated ability to own exceptions, incidents, and escalations in a fast-moving environment you finish what you start.
• Comfortable with data: you can work in Google Sheets or Excel, build trackers, and produce reporting without needing someone to set it up for you.
• Baseline familiarity with customs and trade compliance workflows ISF, CBP entry process basics, document collection even if compliance is not your primary background.
• Clear written communicator: you correspond professionally with carriers, forwarders, and 3PLs, and draft internal updates that are crisp and complete.
• Entrepreneurial mindset: comfortable in fast-moving environments, able to deal with ambiguity, take ownership, and continuously improve.
• Process design and systems thinking: spots what’s broken, designs something better, and sees it through to adoption — has translated an operational need into a tool, tracker, or automation, and can work alongside engineers or analysts to build it right.

Responsibilities

• Partner with our freight forwarders on day-to-day bookings, exception escalations, and performance follow-ups.
• Own the forwarder to drayage handoff: ensure cargo moves cleanly from vessel discharge to our FCs with no gaps in ownership or communication.
• Coordinate FC facility transfers, including inbound routing decisions, cross-dock timing, and delivery sequencing.
• Audit forwarder rates, accessorials, and SLA performance on a recurring basis — flag variances and drive them to resolution.
• Operate cargo tracking systems (TMS, Forwarder Systems, Internal trackers): maintain shipment visibility across all active lanes, elevate delays proactively, and keep stakeholders informed.
• Own data and documentation workflows: ensure all shipping documents are captured, filed, and accessible and build the habits and systems that make this reliable at scale.
• Lead exception and incident management: serve as the point person when things go wrong, a delayed vessel, a drayage no show, a CBP hold, a cargo claim and drive resolution to closure.
• Provide compliance ops support to the Director of Logistics: assist with ISF filing coordination, CBP exam response, customs document collection, and UFLPA documentation workflows.
• Continuously improve the processes, tools, and documentation that underpin operational consistency across all lanes and partners.

Skills

Google Sheets

Excel

Data reporting

Written communication

Freight forwarding

Tools

TMS

Forwarder Systems

OSCA

Setlog

project44

FourKites

Job description

Skylight, a Los Angeles-based technology startup building family-friendly OS products, seeks an operations spine for logistics execution. You will manage day-to-day bookings with freight forwarders, coordinate handoffs to drayage, and drive end-to-end cargo movement across multiple facilities while maintaining visibility and compliance.

You’ll work with data, build trackers, and partner with engineers to scale processes.