Logistics Dispatcher — Schedule & Route Trade Techs

Compaan Door & Operator Company; Michigan; On-site; USD 45,000 - 60,000; Full time

Job summary

Compaan Garage Doors in Holland, MI is seeking a logistics-minded Dispatcher to join our team. You’ll schedule and route technicians, keep customers updated on arrival windows, and help lead our transition from Jobber to ServiceTitan in a fast-paced, service-driven environment.

The ideal candidate has 2+ years in dispatch or logistics, thrives under pressure, and is fluent with Jobber/ServiceTitan or similar tools.

Qualifications

• 2+ years of dispatch, scheduling, or logistics experience.
• Experience with Jobber or ServiceTitan is a plus.
• Able to stay calm, organized, and clear under pressure.
• Knowledge of West Michigan geography.

Responsibilities

• Schedule and route technicians by skill, location, parts, and priority.
• Fit urgent and 24/7 emergency calls into the day.
• Confirm parts and equipment are ready before jobs are booked.
• Keep customers updated on arrival windows and changes.
• Hold technicians to job standards: on-time arrivals, notes, photos, and same-day closeout.
• Escalate recurring issues to management.
• Manage dispatch in Jobber and support the transition to ServiceTitan.
• Other duties as assigned.

Skills

Dispatch experience

Communication skills

Organizational skills

West Michigan geography

Tools

Jobber

ServiceTitan

Job description

Compaan Garage Doors in Holland, MI is seeking a logistics-minded Dispatcher to join our team. You’ll schedule and route technicians, keep customers updated on arrival windows, and help lead our transition from Jobber to ServiceTitan in a fast-paced, service-driven environment.

The ideal candidate has 2+ years in dispatch or logistics, thrives under pressure, and is fluent with Jobber/ServiceTitan or similar tools.