Logistics Dispatcher: Driver Coordination & Route Planning

Waste Pro, USA; Jacksonville (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

Waste Pro USA is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and help resolve route issues. The role involves daily data entry, communication with driver teams, and ensuring timely service delivery.

Work is office-based with routine coordination with Customer Service and Supervisors; requires high school diploma or GED and some related experience.

Qualifications

• High school diploma or GED required.
• Experience in dispatch, logistics, or call-center environment preferred.
• Strong verbal and written communication skills required.

Responsibilities

• Maintain contact between drivers and home base and dispatch drivers to calls, balancing cost and response speed.
• Assign routes and service tickets to drivers and close tickets daily.
• Plan and monitor daily route assignments for residential, roll-off, and commercial drivers to meet standards.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

MS Office

Job description

Waste Pro USA is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and help resolve route issues. The role involves daily data entry, communication with driver teams, and ensuring timely service delivery.

Work is office-based with routine coordination with Customer Service and Supervisors; requires high school diploma or GED and some related experience.