Logistics Dispatch & Operations Lead

UPS; Mobile (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

UPS in Mobile, Alabama is seeking a Supervisor to oversee daily package dispatch and coordinate operational activities to maximize on-time delivery and service quality. You will analyze results, streamline routes, and support customer communications to ensure satisfaction.

This permanent, on-site role requires leading a team, adapting to schedule changes, and ensuring execution of procedures across the center. UPS is an equal opportunity employer.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch while handling operational service issues.
• Coordinate the needs of the operation to ensure customer satisfaction and smooth procedures.
• Provide customer service support (e.g., answering messages, concerns, call tags, destination follow ups).

Job description

UPS in Mobile, Alabama is seeking a Supervisor to oversee daily package dispatch and coordinate operational activities to maximize on-time delivery and service quality. You will analyze results, streamline routes, and support customer communications to ensure satisfaction.

This permanent, on-site role requires leading a team, adapting to schedule changes, and ensuring execution of procedures across the center. UPS is an equal opportunity employer.