Logistics & Dispatch Lead — Growth & Impact

Leoforce; Orlando (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Work Life Balance

Medical/Dental/Vision

Growth Opportunity

Excellent Team

Family Friendly Environment

Job summary

Leoforce is seeking a proactive Dispatch & Logistics Coordinator in Orlando, FL to oversee daily dispatch operations, labor scheduling and client communication.

In this fast-paced role you will coordinate with technicians, plumbers and maintenance teams, update dispatch software with precise notes, and ensure efficient, cost‑effective service delivery while delivering excellent customer service.

Join a family‑like local business that values teamwork, work-life balance and growth opportunities.

Qualifications

• Minimum of 5 years of experience in a similar role.
• Proven experience in logistics coordination and labour scheduling.
• Strong communication skills with clients and team members.
• Proficiency in dispatch software and other relevant computer applications.
• Exceptional organisational skills with the ability to manage multiple tasks.
• Problem-solving skills with the ability to resolve issues quickly and effectively.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong customer service skills with a focus on client satisfaction.

Responsibilities

• Coordinate and manage labor scheduling to ensure efficient utilisation of resources.
• Handle incoming calls and respond to client inquiries promptly and professionally.
• Update dispatch software with accurate and detailed notes, ensuring transparency and effective communication across the team.
• Partner with maintenance departments for commercial clients to facilitate seamless service delivery.
• Coordinate with technicians, plumbers, and other field staff, ensuring they have the necessary information and resources to complete their tasks.
• Develop and implement logistics plans, ensuring efficient and cost-effective operations.
• Communicate effectively with clients, providing updates and resolving any issues or concerns.
• Maintain a thorough understanding of our services and products to provide accurate information and recommendations to clients.

Skills

Labour scheduling

Logistics coordination

Customer service

Communication

Multi-tasking

Problem solving

Tools

Dispatch software

Job description

Leoforce is seeking a proactive Dispatch & Logistics Coordinator in Orlando, FL to oversee daily dispatch operations, labor scheduling and client communication.

In this fast-paced role you will coordinate with technicians, plumbers and maintenance teams, update dispatch software with precise notes, and ensure efficient, cost‑effective service delivery while delivering excellent customer service.

Join a family‑like local business that values teamwork, work-life balance and growth opportunities.