Logistics Dispatch & Customer Care Specialist

DHL Supply Chain; Olive Branch (MS); On-site; Confidential; Full time

Benefits offered by this job

Medical coverage

Dental coverage

PTO & holidays

401(k) with company match

Job summary

DHL Supply Chain is hiring for a First shift Customer Service Representative in Olive Branch, MS. The role focuses on order processing, customer communication, and liaison with carriers to ensure timely deliveries.

The ideal candidate will have basic data entry and warehouse experience, proficiency in Microsoft Office, and familiarity with WMS/TMS systems. Benefits include competitive pay and growth opportunities within a global logistics leader.

Qualifications

• High School Diploma or equivalent required.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers and act as liaison for issue resolution.
• Maintain customer records and update account information; assist with order and product management.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Dispatch/TMS

Microsoft Office

WMS systems

Education

High School Diploma or Equivalent

Tools

JDA

Blue Yonder

Red Prairie

SAP

View software

Job description

DHL Supply Chain is hiring for a First shift Customer Service Representative in Olive Branch, MS. The role focuses on order processing, customer communication, and liaison with carriers to ensure timely deliveries.

The ideal candidate will have basic data entry and warehouse experience, proficiency in Microsoft Office, and familiarity with WMS/TMS systems. Benefits include competitive pay and growth opportunities within a global logistics leader.