Logistics Customer Support Specialist

GetJobSmart; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Harbor Valley, a prominent logistics and transportation company based in San Antonio, TX, seeks a full-time Customer Service Representative to deliver outstanding support to our valued clients. In this role, you'll be the primary contact for clients, addressing inquiries, resolving issues, and ensuring their satisfaction.

You'll collaborate with our operations team to manage shipments and monitor deliveries.

Qualifications

• Excellent communication and problem-solving skills are essential.
• Customer-focused approach with the ability to resolve inquiries efficiently.
• Experience in logistics or customer service is preferred.

Responsibilities

• Handle customer inquiries and complaints to ensure satisfaction.
• Coordinate shipments and monitor deliveries with the operations team.
• Provide accurate information and timely updates to clients.
• Maintain professional and courteous communication with clients at all times.

Skills

Strong communication skills

Problem-solving abilities

Customer-focused

Experience in logistics or customer

Job description

Harbor Valley, a prominent logistics and transportation company based in San Antonio, TX, seeks a full-time Customer Service Representative to deliver outstanding support to our valued clients. In this role, you'll be the primary contact for clients, addressing inquiries, resolving issues, and ensuring their satisfaction.

You'll collaborate with our operations team to manage shipments and monitor deliveries.