Logistics Customer Support Specialist

Total Quality Logistics; San Antonio (TX); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Compensation starting at $16.50/hour

Health, Dental and Vision coverage

401(k) with company match

Up to $5,000/year tuition reimbursement

Employee referral bonus opportunities

Job summary

A logistics company in San Antonio is seeking a Customer Service Coordinator to support shipment activities and sales reps. The role includes extensive training, administrative management, and providing excellent customer service. Candidates should have customer service experience and strong communication skills. Benefits include competitive compensation, health coverage, and tuition reimbursement.

Qualifications

• 1+ year customer service experience preferred.
• Strong verbal communication skills – face to face and over the phone.
• Ability to take ownership of responsibilities and see tasks through completion.

Responsibilities

• Become the subject matter expert on all administrative tasks related to your aligned account(s).
• Document and manage all tasks in our internal systems.
• Help resolve shipping issues with a high level of professionalism.
• Provide excellent customer service to internal and external stakeholders.

Skills

Customer service experience

Verbal communication skills

Proficiency in Microsoft Office

Work ethic

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A logistics company in San Antonio is seeking a Customer Service Coordinator to support shipment activities and sales reps. The role includes extensive training, administrative management, and providing excellent customer service. Candidates should have customer service experience and strong communication skills. Benefits include competitive compensation, health coverage, and tuition reimbursement.