Logistics Customer Support Specialist

Expeditors; Milpitas (CA); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Paid vacation

Holidays

Flexible days

Sick time

401(k) match

ESPP

Health Savings Account

Life and disability insurance

Parental leave

DC FSA

Employee Assistance Program

Learning & Development

Educational assistance

Job summary

Expeditors is seeking a Warehouse Associate to support the Distribution Manager by ensuring safe, compliant, and efficient warehouse operations. You will oversee all shipment handling activities to meet regulatory requirements and service cut-offs while delivering reliable, high-quality service that meets customer and business commitments.

Responsibilities include processing customer orders, generating required paperwork, tracing orders, maintaining customer and vendor relationships, and

Qualifications

• Experience in inventory control and/or distribution operations.
• 2 years related experience and/or training; or equivalent combination.
• Fluent in operational English (oral and written).

Responsibilities

• Process and input of all customer orders daily.
• Generate paperwork for customer work orders and check special requests.
• Trace orders and notify customers of activity.
• Maintain relationships with customers by responding to inquiries and complaints.
• Meet regulatory and policy standards and KPI targets.
• Ensure smooth and timely freight process flow.
• Oversee cycle counts and inventory accuracy.

Skills

Interpersonal skills

Organizational skills

Operational English

Education

High school degree

Job description

Expeditors is seeking a Warehouse Associate to support the Distribution Manager by ensuring safe, compliant, and efficient warehouse operations. You will oversee all shipment handling activities to meet regulatory requirements and service cut-offs while delivering reliable, high-quality service that meets customer and business commitments.

Responsibilities include processing customer orders, generating required paperwork, tracing orders, maintaining customer and vendor relationships, and