Logistics Customer Service Specialist (Afternoon Shift)

GXO Logistics, Inc.; Wyandotte (MI); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

GXO Logistics, Inc. in Wyandotte, MI is seeking a Customer Service Representative for an afternoon shift (Mon-Fri, 12:00pm–08:30pm). You will support managers and supervisors with warehouse coordination, create packing slips, and fulfill customer orders.

This role relies on accurate data entry into the Warehouse Management System (WMS) and generating reports. Strong communication with carriers, customers and team members is essential.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred (1 year).
• Ability to multitask in a fast-paced environment.

Responsabilités

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Connaissances

Customer service

Communication

Multitasking

Formation

High school diploma or equivalent

Outils

Warehouse Management System (WMS)

Microsoft Office

Description du poste

GXO Logistics, Inc. in Wyandotte, MI is seeking a Customer Service Representative for an afternoon shift (Mon-Fri, 12:00pm–08:30pm). You will support managers and supervisors with warehouse coordination, create packing slips, and fulfill customer orders.

This role relies on accurate data entry into the Warehouse Management System (WMS) and generating reports. Strong communication with carriers, customers and team members is essential.